Please check with phone sales expert or online chat representatives for availability. Standard delivery Delivery at any time between 9 a. Delivery appointment will be confirmed one or more days before the scheduled delivery time, and will be arranged after the system leaves the factory. Delivery time slots are subject to our logistics partner's delivery scheduling.
Delivery appointments will be arranged in three-hour blocks For example, 9 a. Any dates quoted by Dell for the delivery of the products are approximate only and shall not form part of the contract. My Order Status Order Status. Delivery Time. Dell receives your order. Dell confirms your order details and payment, and downloads the order to our factory. Go to Solution. First estimate delivery date was Dec 20th Fri and got an updated e-mail from dell my order is delayed to Jan 16th So I contact customer support and end up saying "We are short with some parts".
There is indeed a global parts shortage on the processors. This is why the order has been delayed. We're deeply sorry about this entire inconvenience. View solution in original post. I have the exact same problem - m y order, which was placed on 6th June, had a delivery estimate of June. I tried to track every day but after having no info, I reached customer service on 18th. They said they would reach out to me. Nothing happened.
I called on Friday, after 4 reps I have forwarded to Toll, which said they have not received the order! I call Dell, they say they will follow up but no one called back. And then on Twitter Dell account, rep tells me it's still in transit to local hub?!?
Thank you for your message. I apologize for inconvenience surrounding your order. I ordered a New Dell Vostro 14 on 30th Sept Till today it's still not finished the built yet. I also wondering how it will be delivered on 23rd Oct. I am wondering how a such reputable company takes so long to built a simple machine. Yet you may have a components supply problem, but that's your problem. You should have a strategic plan to handle such a situation. Frankly speaking, I am a bit off with Dell delivery system.
At Dell Financial Services DFS , we know you want to receive your order as soon as possible, and we make every effort to speed things along. The date you receive your order will depend on order approval and the shipping method you have chosen. However, heavy volume, inclement weather, or factory delays may affect your delivery date.
Pending Order Approval: Time it takes for the order to clear the order and payment verification process. Order Shipping Information.
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